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Clients or 3rd Parties on Behalf of Mutual Clients

For any technical issues or trouble with the API, please reach out to the Black Diamond Service Team by submitting a case via Case Management. If you do not have access to Case Management then please reach out to your Firm Administrator to gain access or to submit a case on your behalf. Please note that Black Diamond does not provide custom development resources; however, we are able to provide initial guidance and best practices as it relates to our APIs. Any additional consulting work is subject to additional cost.

Integration Partners

If you are a integration partner and have questions around your partnership with SS&C Black Diamond, please reach out to your relationship manager.